Leadership Perspectives

Tapping your best resources to improve your operation

The following article, which I wrote, originally appeared on MailingSystemsTechnology.com on February 16, 2014.  Although I wrote the article for leaders in the mailing industry, it is important for leaders in all industries to tap their best resources. As a mailing operations leader, your key responsibility is to ensure that your operation not only survives, but […]

It’s about taking responsibility

Karen was a conscientious hard worker who cared deeply about the welfare of her staff and her clients.  A generally optimistic person, she was feeling miserable about “political” battles she was experiencing in her organization.  Besides distracting her and making her unhappy, the fighting was threatening to derail her career.  She’d tried everything to fight […]

Speaking your truth with courage and compassion

Most of us learned at an early age not to let everything that pops into our heads come out of our mouths.  Thinking before one speaks is generally a good idea.  It can keep us from saying things that we will later regret. But can self-censorship go too far?  Absolutely. Do you find that you […]

Want success? Don’t try to go it alone.

We’ve all heard that “It’s lonely at the top.”  Indeed, it can be lonely no matter where you are in the organizational structure.  But it seems that leaders – whether leading organizations, departments, or single projects – often feel that the onus is on them to tough it out alone. They have to be smart […]

Want success in 2014? Start with a clear intention.

In my final post of 2013, I offered four key actions that leaders could take to be more effective and happy with their performance in 2014.  The first was to set a clear intention. Many of us have a vague – and often an acute – sense of what we need to change, how we […]