Leadership Perspectives

Emotional Intelligence: What is it?

Marie Peeler

Mention Emotional Intelligence and some people will start squirming – especially leaders and others that suspect that they might not have it! Sometimes, Emotional Intelligence is classified with ‘soft skills’, i.e. squishy stuff, but any discussion of the importance of Emotional Intelligence has to start with a common understanding of what it is. Academics and […]

Empathy, not perfection

A few years ago when I was doing research for a graduate class in Emotional Intelligence, I had occasion to do research on empathy.  I ran across an interesting research study done in the medical community that showed some surprising results about doctors and empathy. Empathy trumps perfection.  According to the results of the study, […]